Friday, September 28, 2007

How I Know Netflix Is Ripping Me Off

So, have you ever thought that your Netflix movies are coming a little slower then they should but had no proof that they were. Well, I finally got proof, accidentally.

First it's important to know that the US Mail travels all day 365 days a year, Sunday, holidays, all their deliveries take the same about of time with no effect of "working days."

So I sent a Movie that should have arrived on Friday or Saturday of a particular week, I was hoping to get their "we got your movie today" notice on Saturday. It didn't' come, and then I got the "we got your movie today" notice on Monday. Except, that Monday was a holiday, and there was no mail that day, which means they were sitting on it, perhaps literally, since at least Saturday.

When I first got the Netflix service it was 7 years ago, and I got the movies fast to and from Boston. Usually 2 days. Now I get them from Manchester, a closer city, and it take longer. One day I sent three on the same day, and they all were "received" on different days, 2 days apart. I know, most people would say blame it on the US Post Office, they're a bunch of crazy Vietnam vets that can crack at any minute, but that's just not true, they are in general very dependable, especially when the mail will go directly to the destination distribution center, not jump around the country.

So, I am convinced that Netflix drags their feet on purpose to maximize their profit. I have dropped there service several times over the years, and am currently thinking of dropping it again.

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